How do I make a complaint about a product purchased in a store? 02 September 2020 16:41 Updated You must directly file your complaint with the store where you purchased the product. However, if you have more questions regarding your complaint, you can contact us directly. Related articles How can I find the closest stores to me selling Babolat products? My in-store complaint has been rejected, what should I do? Adult - How to choose the right grip size for a tennis racquet? How to choose the right string? Juniors - How to choose the right grip size for a tennis racquet?