How do I make a complaint about a product purchased in a store? 02 September 2020 16:41 Updated You must directly file your complaint with the store where you purchased the product. However, if you have more questions regarding your complaint, you can contact us directly. Related articles My in-store complaint has been rejected, what should I do? Mybabolatbag.com : Service stopped How can I find the closest stores to me selling Babolat products? How do I return purchases made at a shop selling Babolat products? How do I make a quality complaint about a product purchased from the online shop?