My in-store complaint has been rejected, what should I do? 02 September 2020 16:30 Updated If your in-store complaint has been rejected and you want a second opinion, you can send your request directly to us using this form. Related articles How do I make a complaint about a product purchased in a store? How can I find the closest stores to me selling Babolat products? Adult - How to choose the right grip size for a tennis racquet? Can I order online at Babolat.com? How to choose the right string?