Promotions generally only apply to a specific selection of our products. Please first check that there are no typing errors and then consult the Terms and Conditions specific to your promotion code to ensure that it applies to your order. These Terms and Conditions are specified at the bottom of the email we sent you, under our banners, in the general terms and conditions of the offer.
If your promotional code still does not work and you are convinced that it is valid, please contact us.