For any return request, go to your account -> "My orders" -> "View order" -> "Back" and let yourself be guided . You have a maximum of 30 days after receiving your order to make a return from the site. You will then be able to track the status of your return from your customer account.
Kindly note that for all returns from the UK, along with the return label, you will also need to print the Customs label.
WARNING: For a product to be exchanged or refunded, it must not have been used, nor washed, and must be returned to us in its original packaging with the labels.