Babolat offers a six-month shoe outsole warranty for the following shoe models: Propulse Fury All Court Men, Propulse Fury All Court Women and Propulse Rage All Court Men. These models feature an exclusive Michelin outsole that is warrantied to protect against wear for six months from the date of purchase. Shoes qualifying for replacement will be replaced at no charge with proof of purchase and a $19.95 shipping-and-handling charge.
To qualify for this limited warranty, the outsole must be completely worn through, to the extent that the insole is exposed through the bottom of the shoe, or the toe guard must be worn through exposing a hole to the inside of the shoe within six months of purchase.
Please note that this limited warranty covers the shoe outsole only. All other claims should be submitted through an Authorized Babolat Dealer.
Shoes that are not used properly or are intentionally or negligently damaged will not be replaced.
Babolat reserves the right in its sole discretion to determine if the conditions of this warranty are met and to discontinue the program at any time. Authorized dealers will be notified prior to such action.
This offer is good for only one replacement pair per purchase.
Instructions to Submit a Claim :
1. Please visit our website (please use Chrome or Firefox browsers for best results), scroll down and click on the “Customer Service/Contact our experts” link and select “Six-Month Shoe Outsole Warranty” in the “Contact Reason” dropdown menu.
2. Complete the requested information and submit pictures of the following items when you submit the webform :
- The worn shoes (soles and entire shoe)
- Original, legible receipt (proof of purchase)
3. Once it is determined that Babolat will replace the shoes, you will be contacted for the shipping fee ($19.95).
Babolat will send you a replacement pair of shoes in the same size. If the exact model is not available, a compatible style will be substituted. Please allow 2-3 weeks for delivery.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.